Terms of service
TERMS OF SERVICE
Last updated: July 20, 2026
Welcome to Track Paws. By accessing or using our website www.trackspaws.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site.
General
Track Paws is operated by TM ECOM LTD. Throughout the site, the terms "we", "us", and "our" refer to TM ECOM LTD. We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.
Products
We make every effort to display our products as accurately as possible. However, due to the handcrafted nature of our beds, we cannot guarantee that the colours, dimensions, and details shown on your screen will exactly match the product received. Slight variations in colour, stitching, and design details are normal and are not considered defects. Please refer to our Product Disclaimer for more information.
Pricing
All prices are listed in US dollars and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We are not liable to you or any third party for any price change, suspension, or discontinuation of a product.
Orders and Payment
By placing an order, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorised transactions, or errors in product or pricing information.
Payment must be received in full before an order is dispatched. All payments are processed securely through Shopify Payments and/or PayPal.
Shipping and Delivery
Please refer to our Shipping Policy for full details on delivery times and processes. While we strive to meet the estimated delivery windows, we are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.
Returns and Refunds
Please refer to our Refund & Returns Policy for full details on returns, refunds, and exchanges.
Intellectual Property
All content on this website, including text, images, graphics, logos, and designs, is the property of TM ECOM LTD and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this site without our prior written consent.
Track Paws car dog beds are independently designed and are not manufactured by, sponsored by, or affiliated with any automobile manufacturer. Any resemblance to real vehicle designs is for decorative and novelty purposes only.
User Conduct
You agree not to use our website for any unlawful purpose, to violate any laws or regulations, to infringe on the rights of others, to submit false or misleading information, to upload malicious code or attempt to interfere with the functionality of our site, or to collect personal information of other users without consent.
Limitation of Liability
To the fullest extent permitted by law, TrackPaw shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for the product in question.
Indemnification
You agree to indemnify and hold harmless TM ECOM LTD, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or your violation of these Terms of Service.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites. You access them at your own risk.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity of the remaining provisions.
Contact Us
If you have any questions about these Terms of Service, contact us at trackpaws232@gmail.com.